No Order found in vendor page

Hi @resmartbd,

I am unable to understand the issue. Could you kindly share more details? Please clarify if you are referring to the order listing page under the vendor dashboard.

Thanks!

I think Leda also has the same problem
the problem. The orders aren’t displayed in vendors’ dashboard until I update them from the woocommerce orders page.
After that, the order appears on the seller’s page. The additional problem is that after the order appears on the seller’s page, the order cannot be checked, and this warning phrase always appears, the text of the phrase is
“This is not yours, I swear!”

I’ve done everything from deactivating add-ons and reviewing all settings
I even deleted WordPress completely and recreated the site from scratch hahaha.
It is a complex problem, and I actually read the same comments in different places on the Internet from other people, and they all do not contain a solution to the problem.

Seller can’t see in his panel when the seller’s product is ordered

Hi @hassanmousa,

To troubleshoot and resolve this issue, let’s follow these steps:

1. Check User Roles: Ensure that user roles are not modified by any third-party plugins. If modifications are made, it might lead to permission issues.
2. Plugin/Theme Conflict: Deactivate all plugins except Dokan & WooCommerce and switch to a default WordPress theme (like Twenty Twenty-Three). Check if the issue persists. If not, reactivate plugins and theme one by one to identify the conflicting one.

If the issue persists after these steps, please provide more details about your setup and any specific error messages encountered. This will help us further investigate and assist you in resolving the problem.

Cheers!

Hi @resmartbd,

If you are not seeing orders from your seller dashboard, please have a look at the solution discussed in this topic and give that a try.

Thanks!

Hi @resmartbd,

Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

Thanks!