No order details

  • Resolved masterofhacks

    (@alexanderkissel)


    4 years, 3 months ago

    Hello wedevs Team,

    after an order, the vendors cannot see any order details anymore.

    They see the orders in their dashboard, but when they open the orders they dont see any Informations about the order.

    I hope you can help me with this problem. Thanks a lot

Viewing 1 replies (of 1 total)

  • Hello @alexanderkissel ,

    Please provide me feedback after checking this information listed below:

    1. Please check if you have a /dokan/ folder in your theme. Some themes include a custom template for Dokan and if they have issues then it can break the pages.
    2. Try to check by activating a default theme.
    3. Disable all plugins except Dokan and WooCommerce.
    4. Provide me a screenshot of the order details page.

    If none of them work, please contact us through our support with your site details.

    Thank you ??

Viewing 1 replies (of 1 total)
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