No option to rollback Contact Form 7

  • andythedrum

    (@andythedrum)


    6 years ago

    Hi.

    Just noticed my contact form wasn’t working and was performing the spinning wheel of death. I checked the backend and WP has automatically updated it again (even though I disabled it).

    Proceeded to Rollback as usual but the ‘Rollback’ link is no longer visible next to it? Strangely, the rollback option is available for other plugins, just not this one.

    I updated WP Rollback and even ‘rolledback’ that too but nothing seems to work.

    Any ideas? Thanks

Viewing 1 replies (of 1 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Which version of Contact Form 7 are you on exactly? Have you tried reinstalling Contact Form 7?

    This might also be a plugin conflict of sorts. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘No option to rollback Contact Form 7’ is closed to new replies.