No notification when automatic backup fails

  • Resolved shapal

    (@shapal)


    4 years, 11 months ago

    I have the Google Drive extension installed on several sites and mostly this works great. Daily backups are scheduled for around 3:30 AM. On several occasions, though, a couple of the sites have not backed up, and I’m not getting a notification about the failures. I have the boxes checked to receive notifications for success and failure of backups. I don’t believe there have ever been failures two days in a row. Why am I not getting notifications? And why do you think I’m having the intermittent failures to begin with?

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  • Plugin Author Yani

    (@yaniiliev)

    For premium products, please reach over to the support using this form.
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    Thread Starter shapal

    (@shapal)

    The form at the link you sent appears not to be working. I’ve tried it in Safari and Chrome and each time I get an error message.

    Plugin Author Yani

    (@yaniiliev)

    Your email might be blocked/suspended by our email processor, try emailing support at the same domain.

Viewing 3 replies - 1 through 3 (of 3 total)
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