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  • Hi LJ,

    Sorry that you ran into issues here!

    Definitely don’t wait months before contacting us! We can help you through issues you’re having at any time, just let us know.

    Let’s start with some questions:
    – What version of AWPCP are you using?
    – What version of WP?
    – Are you sending out the emails you think you are? The way to check is to use this article here: https://awpcp.com/forum/faq/problems-with-email-and-awpcp/
    – Do you get any different behavior if you do a conflict test? Here is an article about how to test for theme and plugin conflicts with AWPCP, which may help pinpoint the issue: https://awpcp.com/forum/faq/how-to-test-for-plugintheme-conflicts/
    – Lastly, are you receiving ANY email for this site? (e.g. new user accounts)

    Report back on those and we’ll take it from there.

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