No New order notification

  • Resolved ananttah

    (@ananttah)


    6 years, 11 months ago

    I have been using this plugin for quite a time, everything was working fine.

    But since a couple of weeks, no new order notification is being sent to my number which I have entered in the settings.

    Although the customer is receiving the new order message.

    Its only me, who isn’t getting the notification via sms.

    I use MSG91 for your knowledge.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Art Project Group

    (@artprojectgroup)

    The last update was published 4 weeks ago. Probably there’s a new plugin, or any other process on your installation generating that issue.

    Did you try to see the debugger information on your email?

    Kind regards.

    Thread Starter ananttah

    (@ananttah)

    Actually its been 2 months since I am not receiving any new order notification by text sms. And I don’t see any plugin interrupting it.

    Please look into it.

    Plugin Author Art Project Group

    (@artprojectgroup)

    Did you see the debugger information?

    In our test works fine.

    Kind regards.

    Hi ananttah,

    Can you please share us your account’s username registered with MSG91 so that we can assist you in a much better way?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘No New order notification’ is closed to new replies.