No more than 1 file uploaded

  • Resolved WP_8

    (@samumray)


    4 years, 8 months ago

    Good day

    We have been using your plugin for a long time. Thank.

    Recently there was a problem: it is impossible to upload many files.

    https://youtu.be/BflSYZpWSxE

    We have large collections, so uploading one file is tedious.

    Do not tell me what could be the reason?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @samumray,

    Can you please try to rename the files that you are trying to upload so those would use Latin characters then try to upload them again to see if that will change anything?

    Please let us know

    Thread Starter WP_8

    (@samumray)

    Спасибо за отклик!
    Думаю, что мы вместе решим проблему.
    Очень жаль, но последнее действие не привело к желаемому результату.

    Thanks for the feedback!
    I think that together we will solve the problem.
    It is unfortunate, but the last action did not lead to the desired result.

    Foto

    • This reply was modified 4 years, 8 months ago by WP_8.
    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @samumray,

    Thanks for the screenshot. Can you please let us know what is the average images’ size that you are trying to upload and if you have also checked NextGen Gallery’s requirements ref the PHP file upload limits listed here: https://www.imagely.com/docs/requirements/

    Thread Starter WP_8

    (@samumray)

    Вопрос решился.
    Мы всё тщательно проверили на соответствие вашим правилам. Написали в поддержку хостинга. Но без результата.

    Нам помог случай. Причина оказалась в хостинге. У провайдера случились проблемы и не работал 3 дня. Они починили, включили сервер и плагин чудесно заработал.
    Причина была в хостинге.
    Спасибо за помощь!

    The question was resolved.
    We’ve carefully checked everything to make sure it complies with your rules. We wrote in support of hosting. But no result.

    A chance helped us. The reason was hosting. The provider had problems and did not work for 3 days. They fixed it, turned on the server and the plugin worked wonderfully.
    The reason was hosting.
    Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
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