No more sending, can’t understand why !

  • Resolved xavgilles

    (@xavgilles)


    4 years, 6 months ago

    Hello, I am having a problem since Mailpoet 3 (not sure but it seems to me):

    I can no longer send any email, either as a preview or for sending a newsletter, I receive this error message:

    “The email could not be sent due to a technical issue with
    % 1 $ s: Email could not be sent: The MailPoet sending service has stopped sending your emails for one of the following reasons:

    You may have reached your plan’s subscription limit. Manage your subscriptions.
    You might have a bad deliverability rate. Please contact our support team to resolve the issue.

    Check your send method settings. ”

    But everything seems to be well configured.
    I am using the free service which has always worked perfectly so far and nothing has changed so I really don’t understand.

    I can consider taking a paid offer but I’m not at all sure that will solve the problem.

    Please help me !

    Thank you very much

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I am also having the same problem saying there is an issue however no matter what I do it will not work

    Hi @xavgilles,

    That’s because the MailPoet Sending Service has been paused for your account.

    We’ve sent you an email on September 14th, 12:57 explaining what happened and what you need to do to have the sending restored.

    Please check your mailbox and let us know!

    Hey @sifubilly, if you’re also seeing this notification message, please contact us via email.

    You should have received a notification email about it.

    Thank you!

    Thread Starter xavgilles

    (@xavgilles)

    @wysija

    I’ve seen and answer to the email, thank you for checking my reply.

    • This reply was modified 4 years, 6 months ago by xavgilles.

    Hello Support
    I’m getting this error

    Sending has been paused due to a technical issue with MailPoet: The MailPoet Sending Service has stopped sending your emails for one of the following reasons:

    You may have reached the subscriber limit of your plan. Manage your subscriptions.
    You may have had a poor deliverability rate. Please contact our support team to resolve the issue.

    Check your sending method settings.

    Please help

    Domain:daylightworshipcentre.org

    • This reply was modified 4 years, 3 months ago by bumsykool.
Viewing 5 replies - 1 through 5 (of 5 total)
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