No more Directory for Backups

  • Hello,
    I have been using the backWPup extension for six years with success, but for a few weeks now it has not been possible to make backups: the /backwpup-ebebaa-backups directory no longer exists in /wp-content/uploads/, nor the temporary ones, nor the logs directory.
    I uninstalled backWPup, reinstalled it, but there is nothing in the uploads folder but media library images.

    Is it possible to recreate a backup storage folder manually? Or is it the large size of the site that is blocking the OVH hosting company?

    Thanks for the help and advice, Pierre

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @elpeyo
    hm, I think there is a permission issue in your uploads folder, please make sure the uploads folder is writeable?
    also, did you tried to run a job? is there any error reported?
    Thank you!

    Thread Starter elpeyo

    (@elpeyo)

    Thank you for your reply;
    there was no change on my part for the write permissions, it was working for 6 years. I think it’s a limitation of the host.
    On the other sites where I use backWPup, there are three folders in /uploads which are for backups, for logs and the temporary one.
    Here on this site, the folders are not present.

    If I run a backup, with a new task, several minutes pass, then the log takes a long time to be edited. The history does show the backup, but it is not present when going through ftp (no backup folder).

    I’m interested in your assumption of write permission: where to set this permission? By ftp, assigned to the uploads folder?

Viewing 2 replies - 1 through 2 (of 2 total)
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