Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Hi,

    Please try the followings:

    1- There is a link in settings “Click here to backup now”, does it work for you?

    2- Please mention your blog/domain URL so i can check it

    3- Check your directory & files permissions status
    Recommended permissions are 755 for Directories & 644 for Files.

    Note:
    This plugin don’t change any settings/permissions without your permissions on your domain that’s why it simple don’t work instead of bypassing the security settings.

    Thanks,

    Fahad

    Thread Starter Phonopherro

    (@phonopherro)

    Thanks Fahad!

    1- The “click here” button does’nt work for me.

    2- The URL is https://www.soundlevel.it

    3- Do you mean to check EVERY directory and file?

    Thank you !

    Simone

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have checked it, there is Fatal error: Class ‘ZipArchive’. I guess there is some PHP library missing on your server. Which hosting are you using? Is it shared or dedicated server?

    Thread Starter Phonopherro

    (@phonopherro)

    Hi Fahad,
    i’m using Aruba.
    I think it’s dedicated… but maybe not, sorry but i’m a little newbie…:)

    I pay for the hosting and the domain, so i think it’s dedicated.. or not ?
    I’m using a MySiteMyWay theme also, if it can help.

    Thanks!

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I will provide a requirements checklist console in plugin so you will be able to know that which requirements are met on your hosting and which are not. Wait for the next build, i will try to update it soon. You don’t need to do anything, be in touch because my objective is to provide ultimate convenience in backing up your important data.

    Thread Starter Phonopherro

    (@phonopherro)

    Awesome, thank you!

    Simone

Viewing 6 replies - 1 through 6 (of 6 total)
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