No low stock notification email when stock is manually changed

  • Resolved supeherotim

    (@supeherotim)


    3 years ago

    Hi,

    On our site we occasionally need to change the stock level of products manually due to selling products on other e-commerce stores. A problem arises in that no low stock notifications get sent when products stock is manually lowered below the threshold.

    This would be fine if the site was only run by one or 2 people, however, we have a team of people and alerting everyone when a products stock is manaully changed is getting complicated.

    I’ve read this forum but can’t see a solution to this beyond advice to find a plugin or write some custom code. Although this advice didn’t include mention of any plugins or code that would perform this tasl.

    So my question is whether it’s possible within woocommerce to send low stock notifcation emails when the stock is manually changed? And if not, is there a plugin or custom bit of code that would do this?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Abiola Ogodo

    (@oaoyadeyi)

    @supeherotim

    This extension may help in this case. I recommend checking out its features

    Thread Starter supeherotim

    (@supeherotim)

    @oaoyadeyi Hi, thanks for the reply. Sorry, I shoul’ve specified that we already have this extension setup and it hasn’t fixed the problem unfortuntely.

    Thanks for the suggestion though

    Mirko P.

    (@rainfallnixfig)

    Hi @supeherotim,

    Since you’re using one or more of our premium extensions you have access to our support team at WooCommerce.com.

    Please contact us at WooCommerce.com > My Account > Support.

    You may need to log into your WooCommerce.com account before you can access that page.

    Also, don’t forget to share your System Status and include a link to this forum thread, so that we can keep track of what’s already been done. The information included will help our support team narrow down the issue much quicker.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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