No longer working with new support forums

[Greg Ross]

Since the support forums on www.remarpro.com were upgraded a while ago, WP Dev Dashboard no longer works.

This is because it parses the HTML DOM of the support pages and support.www.remarpro.com moved from <table>s to <div>/<li>/<ul>s which breaks the parser.

To fix it again, edit the following file:

“[your WP plugins dir]/wp-dev-dashboard/admin/class-wp-dev-dashboard-admin.php”

Line 948 will be the following function:

	public function get_unresolved_tickets_for_page( $plugin_theme_slug, $ticket_type = 'plugins', $page_num ) {

		$html = $this->get_page_html( $plugin_theme_slug, $page_num, $ticket_type );

		$html = str_get_html( $html );

		$table = $html->find( 'table#latest', 0 );

		// Return false if no table is found.
		if ( empty ( $table ) ) {
			return false;
		}

		// Remove thead row.
		$table->find( 'tr', 0 )->outertext = '';

		// Generate array of row data.
		$rows = $table->find( 'tr' );
		$rows_data = array();

		foreach ( $rows as $row ) {

			/**
			 * Make sure not to include any empty rows, which can also
			 * arise as a result of manually omitting a row via the
			 * following code: $row->outertext = '';
			 */
			if ( empty ( $row->outertext ) ) {
				continue;
			}

			// Get row attributes.
			$link = $row->find( 'a', 0 );
			$time = $row->find( 'small', 0 );

			$row_data['href'] = $link->href;
			$row_data['text'] = $link->innertext;
			$row_data['time'] = $time->innertext;
			$row_data['status'] = ( strpos( $row->class, 'resolved') !== false ) ? 'resolved' : 'unresolved';

			$rows_data[] = $row_data;

		}

		return $rows_data;

	}

Replace it with:

	public function get_unresolved_tickets_for_page( $plugin_theme_slug, $ticket_type = 'plugins', $page_num ) {

		$html = $this->get_page_html( $plugin_theme_slug, $page_num, $ticket_type );

		$html = str_get_html( $html );
			
		$table = $html->find( 'li[class=bbp-body]', 0 );

		// Return false if no table is found.
		if ( empty ( $table ) ) {
			return false;
		}

		// Generate array of row data.
		$rows = $table->find( 'ul[class=topic]' );
		$rows_data = array();

		foreach ( $rows as $row ) {
			// Get row attributes.
			$link = $row->find( 'li[class=bbp-topic-title]', 0 )->find( 'a', 0 );
			$time = $row->find( 'li[class=bbp-topic-freshness]', 0 )->find( 'a', 0 );

			$row_data['href'] = $link->href;
			$row_data['text'] = $link->innertext;
			$row_data['time'] = $time->innertext;
			$row_data['status'] = ( strpos( $link->innertext, '[Resolved]') === 0 ) ? 'resolved' : 'unresolved';

			$rows_data[] = $row_data;

		}

		return $rows_data;

	}

[Greg Ross]

I’ve also created a fork on GitHub with the updates baked in:

https://github.com/toolstack/wp-dev-dashboard

[Mickey Kay]

Fixed! Thanks for the help Greg. So sorry for the delay, I thought I had subscribed to this support forum but apparently I had not ˉ\_(ツ)_/ˉ

[Sabuj Kundu]

I think this is the line it finds the resolved or not , [Resolved] text is not longer added in the topic listing, but there is a class called “resolved”

//$row_data[‘status’] = ( strpos( $link->innertext, ‘[Resolved]’) === 0 ) ? ‘resolved’ : ‘unresolved’;

$row_data[‘status’] = ( strpos( $link->innertext, ‘<span class=”resolved’) === false ) ? ‘unresolved’: ‘resolved’;

Note: plugin author will understand where to change or look,