No Longer Syncing SALES with v3.5.10

  • Resolved gcbrowne

    (@gcbrowne)


    8 months ago

    All other syncing functions appear to work however this version is no longer synching ebay sales. It does not register the sale or update the sale or even acknowledge any sales at all. I am having to process all ebay orders manually – including entering the order into WooCommerce. I have refreshed my token over and over again but since 3.5.10 all sales notifications are gone.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support msantamaria

    (@msantamaria)

    Hi @gcbrowne,

    The lite version of the plugin doesn’t really have the “Synchronize sales” feature.

    If you are using the Pro version of WP-Lister and you are experiencing eBay sales sync problems, please send us support ticket here: https://www.wplab.com/request-support/ so we can investigate further.

    Kind regards,

    Menchie
    WPLab Support

    Thread Starter gcbrowne

    (@gcbrowne)

    You’re right. I’m on pro. I got referred here from a forum where the issue was being discussed. Didn’t notice the “Lite” part until after I posted.

    Sales sync not working for anyone. So this is still good info for someone on Lite who is considering Pro to see that when they spend money their paid version won’t work.

    If I was on Lite and I saw that the paid version wasn’t working I definitely would think twice about buying.

    Plugin Support msantamaria

    (@msantamaria)

    Hi @gcbrowne,

    Thank you for your clarification.

    Just to confirm, did you send us support ticket here: https://www.wplab.com/request-support/?

    We want to assist you in solving this problem. You are correct, as a Pro user, all the features of WP-Lister should work on your site. If not, we’re happy to investigate it and fix any issues.

    Kind regards,

    Menchie
    WP Lab Support

Viewing 3 replies - 1 through 3 (of 3 total)
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