No Longer Showing New vs Returning Orders

  • Resolved janbong

    (@janbong)


    4 years, 4 months ago

    Hi team,

    I have been relying on the analytics report of Woocommerce to understand more about my business.

    However, I realize since the latest update, I am unable to get the data of New vs Returning orders that was existed in the previous version.

    Even when I use the filter to do it now, the data remain the same for both New and Returning.

    Can you please take a look at this?

    https://prntscr.com/vhppp6
    https://prntscr.com/vhpq3o

    As you can see, there is no difference with New Customers and Returning Customers.

    Appreciate your help with this.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ron Rennick

    (@wpmuguru)

    > However, I realize since the latest update, I am unable to get the data of New vs Returning orders that was existed in the previous version.

    Hi @janbong,

    Could you try using the date range selector, select Custom and change the beginning date to October 1?

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @janbong. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

    Thread Starter janbong

    (@janbong)

    Hello team,

    Unfortunately, I still unable to see Returning orders after following the advise.

Viewing 3 replies - 1 through 3 (of 3 total)
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