No longer getting new user registration emails?

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  • Plugin Contributor redsand

    (@redsand)

    Hi Jason,

    I’m sorry to hear about the issue you’re having.

    WP-SpamShield doesn’t turn off or interfere with new user notification emails in any way. If you have any other plugins that interact with the registration process, it’s possible that one of them is interfering with it or disabling it. We’ve seen quite a few plugins that interact with the registration process that aren’t coded very well and have some issues like this.

    If you’d like us to look into it further for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support venue), and take a moment to fill out a support request. That will allow us to help you figure out what the issue is.

    – Scott

Viewing 1 replies (of 1 total)
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