No line breaks in emails

  • Resolved annkima

    (@annkima)


    4 years, 7 months ago

    It seems that Admin Pending Email Messages display properly with line breaks, but approval and denial emails are sent as one line. No line breaks. Is there something I can do to fix this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Beckwith

    (@tw2113)

    The BenchPresser

    Not completely sure why this is happening for you since, we do aim to have all the emails we send support the text/html content types. Do you have other plugins that are dealing with email topics that could be interferring somehow?

    Hi Michael,
    Me too – Membership Approved emails being received by members with no line breaks. Not sure if any conflicting plugins.
    Any resolution your side @annkima ?
    Many thanks,
    Sean.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    I’m curious if some other plugin is making use of some code that’s unintentionally stripping things, because I can’t recreate, but I also don’t have a super complex setup for my local install.

    Yes, still getting no line breaks in the ‘Account Approved Email’ email. Which is a shame for user experience. Trying to look at what might be the issue but I can’t find any conflicts. Weirdly, the ‘Account Denied Email’ seems to be fine.

    Michael Beckwith

    (@tw2113)

    The BenchPresser

    For what it’s worth, I’m by no means denying it’s happening, I am just struggling to recreate so I can troubleshoot and see what needs to be done from our plugin’s end to help.

    Thank you, Michael. Really appreciate your help. I’ll try too and I’ll ping you a message if I spot any difference at all. Thank you! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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