No joy

  • Kevin

    (@kevinsandlingmailcom)


    3 years, 3 months ago

    Don’t see the value. The “Optimize CSS Loading” fails every time:

    Failed to generate Critical CSS
    An unexpected error has occurred. As this error may be temporary, please try and refresh the Critical CSS.

    I hit refresh, wait 10 minutes, and get this error:

    Failed to generate Critical CSS
    Hmm, looks like something went wrong. We’re still seeing an unexpected error. Please reach out to our support to get help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @kevinsandlingmailcom

    That error shouldn’t be persisting and we’d be happy to help troubleshoot. To help with that, are you happy to share your site URL here? If not, could you share a list of any currently active plugins on your site?

    Thread Starter Kevin

    (@kevinsandlingmailcom)

    sure: ssusa.co

    Thank you!

    It looks like there are quite a few plugins active on your site (that is only visible from our end via the Jetpack connection). It is possible that there may be a conflict between Boost’s Critical CSS generation and one or more of them. Ordinarily we’d suggest disabling all plugins but Boost and try running the Critical CSS generation again. Instead, it may be better to try deactivating specific plugins (any that add scripts to the site such as the Header Footer plugin, or may affect site styling such as Elementor add-ons and lastly any caching plugins). After deactivating them, could you please try toggling the ‘Optimize CSS Loading’ option off then on again, and clicking the ‘Regenerate’ link?

    Do let us know if there is any difference here.

Viewing 3 replies - 1 through 3 (of 3 total)
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