no install

  • Resolved OnlineLive.nl

    (@dghostweb)


    1 year, 8 months ago

    It didn’t worked on multisite, the multisite is deleted and we have now a single site wp installation for this website. We tried to install the iThemes but now it won’t finish the installation, are there reminders in the database of the previous multisite installation??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shalom Taiwo

    (@shalomt)

    Hi @dghostweb

    Thank you for reaching out to us.

    The iThemes Security plugin should definitely work on the multisite installation.

    I’ll recommend contacting your?hosting?support to better assist in checking the?server logs?and locating the root cause of the error.?

    Please let me know of their response.

    Best regards,
    Shalom

    Plugin Support Shalom Taiwo

    (@shalomt)

    Hi there,

    I hope the information provided helped resolve your issues. Given that we have not received a response, I will mark this post as resolved. If you still need some assistance, please feel free to open a new support topic, and we would be happy to assist.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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