no info @ ‘Detailed Statistics on Search Engine Referrals’ page.

  • Resolved gj2020

    (@gj2020)


    2 months, 2 weeks ago

    For a few weeks now, nothing but a white window has been showing on the ‘Detailed Statistics on Search Engine Referrals’ page. Any hints?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi @gj2020

    Thank you for opening the thread.

    Please check in Statistics – Settings – General under the Search Engine Tracking section to ensure that search engine tracking is enabled. If it is not enabled, activate the ones you want so that the statistics are recorded and displayed to you in the relevant section.

    If some items are enabled and you have visitor from search engines, please open the Web Developer Tools by pressing the Ctrl + Shift + I shortcut and send us the errors displayed in the Console tab on Search Engines page.

    Regards,

    Thread Starter gj2020

    (@gj2020)

    Thank you for your help. Search engine tracking was alway enabled.

    Errors at page
    https://www.ibs.de/wp-admin/admin.php?page=wps_settings_page

    JQMIGRATE: Migrate is installed, version 3.4.1
    admin.php?page=wps_settings_page:1113 js-deliver
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-optimize/css/smush-3-3-2.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-statistics/assets/js/chartjs/hammer.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/sm/f07d8d7b2652873f485707eab4f3d300bf1f6f3b42912e189c8933b1b9b3dfde.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-optimize/css/wp-optimize-global-3-3-2.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    Errors at page
    https://www.ibs.de/wp-admin/admin.php?page=wps_searches_page

    JQMIGRATE: Migrate is installed, version 3.4.1
    moment.min.js?ver=2.18.1:6 Deprecation warning: use moment.updateLocale(localeName, config) to change an existing locale. moment.defineLocale(localeName, config) should only be used for creating a new locale See https://momentjs.com/guides/#/warnings/define-locale/ for more info.
    w @ moment.min.js?ver=2.18.1:6
    admin.min.js?ver=14.10:1 Uncaught TypeError: Cannot read properties of undefined (reading 'replace')
    at f.hex_to_rgba (admin.min.js?ver=14.10:1:115410)
    at admin.min.js?ver=14.10:1:117753
    at Array.forEach (<anonymous>)
    at f.new_line_chart (admin.min.js?ver=14.10:1:117270)
    at Object.meta_box_init (admin.min.js?ver=14.10:1:168377)
    at admin.min.js?ver=14.10:1:105344
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-optimize/css/wp-optimize-global-3-3-2.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-statistics/assets/js/chartjs/hammer.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/sm/f07d8d7b2652873f485707eab4f3d300bf1f6f3b42912e189c8933b1b9b3dfde.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    DevTools failed to load source map: Could not load content for https://www.ibs.de/wp-content/plugins/wp-optimize/css/smush-3-3-2.min.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

    Best Regards
    Plugin Support Amir

    (@amirfallah)

    It seems that you are using a caching plugin, and after updating the plugin, the new files have not been refreshed.

    Please clear the cache of your site completely in the caching plugin and check again.

    Also, please let us know which caching plugin you are using, and if possible, exclude our plugin from being cached.

    Additionally, please provide the exact address of your site.
    Regards,

    Thread Starter gj2020

    (@gj2020)

    Yes, I cleared the cache and excluded some URLs from being cached.

    Maybe it’s a kind of line-drawing problem. When I choose single days, there are dots showing counts of search engine referrals on that day. However, when I choose a period, the picture is completely empty (not even a coordinate system is drawn).

    Best Regards

    Thread Starter gj2020

    (@gj2020)

    Could it be a JS problem? While not drawing anything, it throws the following error:

    admin.min.js?ver=14.10:1

    Uncaught TypeError: Cannot read properties of undefined (reading ‘replace’)
    at f.hex_to_rgba (admin.min.js?ver=14.10:1:115410)
    at admin.min.js?ver=14.10:1:117753
    at Array.forEach (<anonymous>)
    at f.new_line_chart (admin.min.js?ver=14.10:1:117270)
    at Object.meta_box_init (admin.min.js?ver=14.10:1:168377)
    at admin.min.js?ver=14.10:1:105344

    Plugin Support Matthew

    (@mhdizmni)

    Hello @gj2020,

    Please accept our apologies for the delayed response.

    I have informed our development team about the matter and will make sure to update you as soon as we have a resolution.

    Thank you for your patience and understanding!

    Regards

    Plugin Support Matthew

    (@mhdizmni)

    Hello @gj2020,

    We have released version 14.10.2, which addresses the issue in “Search Engine Referrals” section.

    Please update the plugin to the latest version, and feel free to reach out if you encounter any further issues.

    Thank you for your patience and understanding!

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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