No Incoming Data

  • Resolved ashel

    (@ashel)


    3 years, 1 month ago

    I have years of experience with WP, so I think this might be a version issue. Says it’s not been tested with my version.

    I’m using a clean WP install and default theme, only Spotmap plugin added. I’ve configured the plugin and double-checked my feed XML id at Spot and it’s active, I can see the location of my device on the map at findmespot.

    Everything is set up and working per the instructions, but when I add a map through Gutenberg, I just gut a map of London after adding the feed name. When I zoom out, there are no dots.

    This has been installed for a few days and I’ve tried some different things all with no luck. The browser debug console doesn’t give any clues.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author techtimo

    (@techtimo)

    Hi @ashel

    thanks for reaching out here in the Forum.
    And also thanks for the detailed troubleshooting so far.
    If the map of London is shown this generally means that no points are able to be shown on the map.

    2 cases can reach to this state.

    1. date filtering options are used in the shortcode, and within the filtered timeframe no points are avaible to be shown.

    2. something is wrong with fetching the points and storing them in the db of wordpress.

    In your case I believe there is something going wrong with case2.
    Could you check the wp_spotmap_points table and let me know if the table is empty or not?

    If yes I believe something could be wrong with WP Cron…

    Best,
    Timo

    Plugin Author techtimo

    (@techtimo)

    Did you have a chance to check the content on the DB?

    Plugin Author techtimo

    (@techtimo)

    Hi @ashel,
    did you manage to fix the Plugin yourself?
    If yes you might want to share what was going wrong initially.

    Thanks, Timo

    Thread Starter ashel

    (@ashel)

    I have been busy, no not checked the DB to see if points are getting stored.

    The iframe embed from spot walla worked in an HTML block and was good for me.

    Thread Starter ashel

    (@ashel)

    I did provide enough info, you should be able to replicate the bug. It was a fresh/clean install on a laravel forge server.

    Plugin Author techtimo

    (@techtimo)

    It’ll be hard for me to replicate as I only work on my local machine without an active Spot subscription.

    May you try to disable and enable the Plugin again? This will invoke a new WP Cron job, in case this is a problem.

    simonbeertv

    (@simonbeertv)

    Hi Timo,

    I’m having the same problem.

    I’ve checked the DB and wp_spotmap_points is empty.

    I’m tried V10.5.2 and V11.01 that you previously sent me (different WP account).

    I’m using WP version 5.8.1

    My Spot XML feed is public, here is my feed ID if you would like to test:
    0aQUY3s0Q6LoWfbFBATDoK8PNxNI8UXDD

    Appreciate your help!

    Simon.

    Plugin Author techtimo

    (@techtimo)

    Hi Simon,

    thanks for providing the XML feed.

    In your case the XML feed is empty. Try to test some messages from your spot and see if they appear there.

    Note that the XML feed is somewhat different from the Maps feature of Spot, where the data is stored long term. For the XML feed it shows the data only some days. (Spot says 14 days, but i have seen data disappear after 10 days already).

    Please try to create some sample data and try again.

    The plugin calls this API endpoint:
    https://api.findmespot.com/spot-main-web/consumer/rest-api/2.0/public/feed/0aQUY3s0Q6LoWfbFBATDoK8PNxNI8UXDD/message.json?start=0

    Which currently states this:

    “text”:”No Messages to display”,”description”:”No displayable messages found found for feed: 0aQUY3s0Q6LoWfbFBATDoK8PNxNI8UXDD”

    I’ll mark this topic as resolved for now.

    @simonbeertv please open a new thread for further troubleshooting in case the DB is still not filling up with new points.

    BR, Timo

    • This reply was modified 3 years ago by techtimo.
    simonbeertv

    (@simonbeertv)

    Sorry, I was being daft, thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘No Incoming Data’ is closed to new replies.