Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @joyryde ,

    This is possible if the visibility of the products are set to “Shop” only. Can you please open the product pages and check the visibility options, they should be set to “Shop and Search results” in order to show in search. Please see the screenshot for reference:
    https://d.pr/i/Y6X4hB

    Do let us know if you have any further queries.

    Thread Starter joyryde

    (@joyryde)

    All 9,000 products on the website show this:

    “Catalog visibility: Shop and search results”

    Thread Starter joyryde

    (@joyryde)

    We just created 2 new products as a test, both show up in the search results immediately, not one of the 5,000 items we imported shows up.

    Test result:

    https://djdeals.com/product-categories/?product_cat=&post_type=product&s=SHURE+SE425

    Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @joyryde ,

    We just created 2 new products as a test, both show up in the search results immediately, not one of the 5,000 items we imported shows up.

    That is odd. I tested by importing products on a test site and they show up in search results as expected.

    Could you please share a copy of your site’s System Status so we can understand the sertup better? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter joyryde

    (@joyryde)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://djdeals.com
    Site address (URL): https://djdeals.com
    WC Version: 4.8.0
    REST API Version: ? 4.8.0
    WC Blocks Version: ? 3.8.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.7.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.13
    PHP Post Max Size: 512 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 5000
    cURL Version: 7.73.0
    OpenSSL/1.1.1h
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.8.0
    WC Database Prefix: ccutf_
    Total Database Size: 334.75MB
    Database Data Size: 238.94MB
    Database Index Size: 95.81MB
    ccutf_woocommerce_sessions: Data: 9.46MB + Index: 0.26MB + Engine MyISAM
    ccutf_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    ccutf_woocommerce_order_itemmeta: Data: 1.96MB + Index: 1.31MB + Engine MyISAM
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    ### Post Type Counts ###
    
    attachment: 14891
    custom_css: 3
    customize_changeset: 57
    mc4wp-form: 1
    mgmlp_media_folder: 35
    nav_menu_item: 17
    oembed_cache: 300
    page: 19
    post: 2
    product: 8374
    product_variation: 435
    revision: 24
    saswp: 1
    shop_coupon: 34
    shop_order: 1475
    shop_order_refund: 157
    turbo-sidebar-cpt: 1
    wphb_minify_group: 1
    yith_best_price: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (59) ###
    
    404page - your smart custom 404 error page: by Peter Raschendorfer – 11.2.6
    Actionable Google Analytics: by Tatvic – CC-V3-3.6
    All In One WP Security: by Tips and Tricks HQ Peter Petreski Ruhul Ivy – 4.4.5
    Attachment Pages Redirect: by Samuel Aguilera – 1.1.1
    Better Search Replace: by Delicious Brains – 1.3.4
    Booster Plus for WooCommerce: by Pluggabl LLC – 5.3.5
    Broken Link Checker: by WPMU DEV – 1.11.15
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    CMB2: by CMB2 team – 2.7.0
    Custom Related Products for WooCommerce: by Scott Nelle – 1.3
    Customer Reviews for WooCommerce: by Customer Reviews – 3.138
    Exclude Image Thumbnails From UpdraftPlus Backups: by Dream-Encode – 1.0.2
    Disable auto-update Email Notifications: by Email Marketing WP – 1.2
    Disable Comments: by WPDeveloper – 2.0.2
    Disable Real MIME Check: by Sergey Biryukov – 1.0
    WooCommerce Discontinued Products: by Leon @ 211J – 1.1.5
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
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    Enable Media Replace: by ShortPixel – 3.5.0
    Flexible Shipping UPS: by WP Desk – 1.10.3
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    Jetpack by WordPress.com: by Automattic – 9.2.1
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    Perfect Brands for WooCommerce: by QuadLayers – 1.8.5
    Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12
    reSmush.it Image Optimizer: by reSmush.it – 0.3.11
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.58
    Seo 301 Meta: by Mian Shahzeb – 1.9
    Rank Math SEO: by Rank Math – 1.0.54.3
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    SSL Insecure Content Fixer: by WebAware – 2.7.2
    Statically: by Statically – 0.9.1
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    Trustpilot-reviews: by Trustpilot – 2.5.813
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    Woocommerce Waitlist( Back in stock notifier ): by  – 2.4
    Shipping Insurance WC Addon: by David Myles – 1.0.6
    WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.4.0
    Premmerce WooCommerce Customers Manager: by premmerce – 1.1.11
    Woo Image SEO: by Danail Emandiev – 1.0.2
    Product Feed PRO for WooCommerce: by AdTribes.io – 9.2.6
    Stripe For WooCommerce: by Payment Plugins [email protected] – 3.2.9
    Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.8.3
    WooCommerce Advanced Notifications: by WooCommerce – 1.2.29
    WooCommerce Amazon Fulfillment: by Never Settle – 3.3.5
    WooCommerce Checkout Add-Ons: by SkyVerge – 2.5.0
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.8.10
    WooCommerce PayPal Payments: by WooCommerce – 1.0.3
    WooCommerce Shipping & Tax: by Automattic – 1.25.4
    WooCommerce Shipping Tracking: by Lagudi Domenico – 27.2
    WooCommerce USPS Shipping: by WooCommerce – 4.4.49
    WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0
    WooCommerce: by Automattic – 4.8.0
    WP Mail SMTP: by WPForms – 2.5.1
    WP Rocket: by WP Media – 3.8.0.1
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.3
    WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.15
    YITH Purchased Column for WooCommerce: by YITHEMES – 1.1.8
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    outofstock (outofstock)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #8409 - /product-categories/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #8792 - /djdeals-com-terms-conditions/
    
    ### Theme ###
    
    Name: Universal Store
    Version: 1.0.5
    Author URL: https://themes4wp.com/
    Child Theme: ?
    Parent Theme Name: MaxStore
    Parent Theme Version: 1.5.2
    Parent Theme Author URL: https://themes4wp.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 5,953
    Oldest: 2020-12-10 11:11:51 -0500
    Newest: 2020-12-17 11:15:31 -0500
    
    Failed: 4
    Oldest: 2019-06-06 12:50:21 -0400
    Newest: 2020-01-23 15:17:16 -0500
    
    Pending: 4
    Oldest: 2020-12-17 11:30:31 -0500
    Newest: 2020-12-23 10:32:25 -0500
    
    
    Thread Starter joyryde

    (@joyryde)

    I read a post that said that imported products won’t show in in search results when they are imported after a theme has been activated.

    We imported these products this month, the theme has been active for 3 years.

    We tried switching from the child theme we use, to the parent theme, and the products appear in the results in the parent theme.

    Upon switching back to the child theme, they do not appear.

    Example:

    https://djdeals.com/product-categories/?product_cat=&post_type=product&s=SR470

    No result.

    So now we know that the theme is somehow magically hiding the products in the search results…but how would we fix it?

    Thread Starter joyryde

    (@joyryde)

    I found the problem.

    We had a custom code that hid the discontinued products from the results, the person who wrote it must have screwed it up and it somehow caused this issue.

    When I remove the code, the imported products show up.

    Here is the code:

    // Hide Discontinued Products
    add_filter( 'woocommerce_product_query_meta_query', 'show_only_products_with_not_discontinued_meta', 10, 2 );
    function show_only_products_with_not_discontinued_meta( $meta_query, $query ) {
        // Only on shop pages
        if( ! is_shop() ) return $meta_query;
    
        $meta_query[] = array(
            'key'     => '_is_discontinued',
            'compare' => 'NOT EXIST'
        );
        return $meta_query;
    }
    Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @joyryde ,

    It seems the custom code hides the products that are not discounted. I’d recommend reaching out to the developer who wrote the code in case you want to continue using the custom code, but still show the imported products in search results.

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter joyryde

    (@joyryde)

    Yes, this one is resolved, thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘No Imported Products Show Up in a Frontend Search’ is closed to new replies.