"no images were found"

  • Resolved hkhall

    (@hkhall)


    11 years, 4 months ago

    Since the 3.6 update, all my Nextgen Galleries are broken (the site is https://www.petersommer.com/blog/).

    Initially, galleries would still show, but fail to load when clicked on.

    On noting this initially, I first tried updating the Nggallery plugin to the recently released new version. After I did that, the galleries did not even show up any more. Instead, each blog post containing a gallery showed the line “no images were found” where the gallery used to be.

    I have now downgraded the plugin to the previous version, but still see the “no images were found” line instead of the galleries.

    For a blog that uses imagery as a key focus, this is a disaster. Is there any suggestion as to how I can rectify this?

Viewing 15 replies - 16 through 30 (of 34 total)

  • Thanks, are you working on this issue?
    Or should I never update again? (in other words; find a new plugin)

    Thanks!

    Hello !

    Same problem for me …
    No gallery, settings not functional (menus do not appear), …

    Can we hope a fix a day ?

    Thanks

    Bruno

    THE SOLUTION : NextCellent Gallery Plugin

    https://wpgetready.com/nextcellent-gallery/

    Excellent alternative and full compatible ??

    Bruno

    Thank you nibu, i had no idea the entire framework has changed and users of 1.9.3 are practically cut off. THANKS AGAIN!

    Glad to have helped you!

    I posted this solution on the support, but it was deleted.

    No doubt the designers of this plugin will not accept an alternative.

    Bruno

    No doubt the designers of this plugin will not accept an alternative.

    The plugin developers don’t have any control what is posted on these forums – but moderators do. Your post was not in answer to a thread – so it was really too close to spamming another plugin – not so cool here.

    Okay, but support is there also to help those who can not find a solution to their problem for several months?

    Have a nice evening

    Good luck for the future

    Thanks Nibu, you helped me out… at least I have images/gallery showing again with your plugin…

    Happy to help you ??

    It’s mind boggling that a dev would put out a new version of a trusted plugin that doesn’t work at all. Understand, I installed Nextgen on a new client site today, via the Search, used the new shortcode, and STILL got “no images were found”.

    I’ll be moving on to NextCellent.

    Plugin Contributor photocrati

    (@photocrati)

    @eduardocolmenares – Before you revert back to the Legacy version of the plugin, would you mind confirming that resetting permalinks does not resolve the error you’re seeing? Go to Settings >> Permalinks, and select ‘post name’, does that help?

    BTW, if you do decide to proceed in installing the Legacy version of the plugin, you can follow these instructions to rollback to v1.9.13: https://www.nextgen-gallery.com/how-to-rollback-a-version/ .

    (Becky)

    Yes, I’m using post name.

    Hi @photocrati (Becky)

    I think I’ve identified where the problem lies.

    I have an album setup with several galleries included in the album. Some of those galleries in the album have names like “Great Party”. Others are named with a number like 2631

    All those galleries that contain alpha characters in the name work fine.

    Those galleries that are named with solely a number will not work. eg. 2631
    clicking on a gallery link that is named with only a number produces the error “no images were found”

    My guess is the plugin code is wrongly assuming that 2631 is the ID of the gallery and not the name of the gallery and is querying the db on that basis.

    As soon as I change the name of 2631 to something like abc2631 – it all works fine.

    Definitely a bug though.

    Cheers

    Chris

    Plugin Contributor photocrati

    (@photocrati)

    @brandicoot – thank you so much for bringing this to our attention! Would you (& anyone else with this error) mind emailing us through the form here: https://www.nextgen-gallery.com/report-bug/ w/login credentials to your site?

    (Becky)

    dalexisv83

    (@dalexisv83)

    I just realized the legacy shortcodes don’t support id=album-name anymore. Any plans to reinstate? I have hundreds of galleries on my site, I would not be able to convert each gallery name to its corresponding id/number. Tested on a local development duplicate.

    [nggallery id=my-album] <= broken

    [nggallery id=345] <= works

Viewing 15 replies - 16 through 30 (of 34 total)
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