No images show and add to cart broken when SVI is enabled

  • Resolved emw123

    (@emw123)


    2 years, 1 month ago

    Hello,

    We are trying to implement SVI on a website, and after setting up according to the instructions everything works perfect – but only when entering the website with the WP admin logged in.
    From any other computer, all product show no images (for default & variations) and when trying to add to cart the website claims no variation is selected.

    Our website is built using using Divi; The product page is a custom design using the standard Divi Woocommerce modules.

    Thanks in advance for any help you can provide – we really like the results with the plugin as we see them through the admin and it would be a shame to give it up.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hello,

    Maybe you are using some type of cache and that’s the reason you only see when you are in the admin panel (because there is no cache).
    Check you cache plugin and clear all.

    Does it help?

    Thread Starter emw123

    (@emw123)

    Thank you David – I’ve tried purging the cache before, but disabling it completely seems to have fixed things, and now that it’s back on all is still working.

    We’re happy that we can carry on using the plugin, and once we get some product videos in place we’ll probably upgrade to the paid version to use it for that as well.

    Thanks!

    Plugin Author David Rosendo

    (@drosendo)

    Great news! And happy to hear you like the plugin.

    Would really appreciate a review when possible ??

    Cheers,
    David

Viewing 3 replies - 1 through 3 (of 3 total)
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