• I’m having issues with a clients site who is using WooCommerce and their Documents plugin to host manuals and such.

    On the product pages, the Mime Icons and File Sizes aren’t showing up. Even if I put the media file using the add media button to the description for the product.

    However, when I generate an “All Documents” page from the plugin (use /all-documents/ on the end of the URL given), they show up fine.

    Is this a known issue with WooCommerce pages as it would be really nice to have the file sizes show up within the product pages so folks know.

    Thanks
    Andy

    The page I need help with: [log in to see the link]

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  • Thread Starter SoVeryAPT

    (@soveryapt)

    Ok, an update to this, I think it may be the Divi Theme Builder that is causing the issues as I’ve just updated the All Documents page I mentioned to be designed in theme (to demo to the client shortly) and the Mime Icons have disappeared.

    I will raise this with Elegant Themes as well, but just in case you have any idea, I thought I would update you as well.

    Thanks
    Andy

Viewing 1 replies (of 1 total)
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