No icons in editor

  • Dean Ika?

    (@3dwebvision)


    4 years ago

    There are no icons showing in editor. All sets are missing images.

    I had to manually edit database to add another social media icon. Image’s “src” attribute is being set to “(unknown)”, and zero-size value is being added as new icon.

    This is copy-pasted from database:
    a:16:{s:5:"title";s:9:"Instagram";s:5:"image";s:0:"";s:10:"icon_width";s:0:"";s:11:"icon_height";s:0:"";s:4:"link";s:49:"https://www.instagram.com/**********************/";s:11:"link_target";s:10:"New Window";s:12:"tooltip_text";s:22:"Follow us on Instagram";s:11:"border_type";s:4:"none";s:16:"border_thickness";s:0:"";s:12:"border_color";s:0:"";s:7:"padding";s:0:"";s:6:"shadow";s:3:"yes";s:15:"shadow_offset_x";s:0:"";s:15:"shadow_offset_y";s:0:"";s:11:"shadow_blur";s:0:"";s:12:"shadow_color";s:0:"";}

    Notice the “image” being zero-size?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @3dwebvision

    Thank you for writing in.

    Could you please share us some screenshots on this matter?

    Regards!

    I am having the same issue. I have “choose icon’s individually” selected.

    This is the result when clicking on the “Pre available icons” button to select an icon image.
    Pre available icons popup

    The result after adding the icon.
    Icon Preview

    This is what it looks like on the website
    Website example

    In the same was as @3dwebvision needed to do I had to edit the record in the database to add the missing image URL.
    s:7:"Twitter";a:16:{s:5:"title";s:7:"Twitter";s:5:"image";s:0:"";s:10:"icon_width";s:4:"48px";s:11:"icon_height";s:4:"48px";

    Hi there,

    Thanks for writing back,

    We need a little more information to understand what’s going on. Would you please provide us the URL of the site? We will check and let you know the solutions. Also, if you have any additional questions, please let us know.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘No icons in editor’ is closed to new replies.