NO GROUPS RETURNED ERROR

  • Resolved zulazai

    (@zulazai)


    4 years, 3 months ago

    Feed was working fine until 2 days ago. Now getting NO GROUPS RETURNED ERROR. It wont update any new posts either. Tried to connect again to my Public Facebook Group and it gets me the No Groups Returned Error.

    Connecting to my Facebook page works fine.
    I have also tried following all the steps to get my own access token but again its only for the pages, not for my groups.

    I am ADMIN of group.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @zulazai,

    Sorry to hear you are having issues. This is being caused by a bug in the API which is impacting all group functionality. There is a bug report open with Facebook which we are tracking. We hope they address this issue as quickly as possible. We apologize for any inconvenience this may cause.

    Many thanks,

    Thread Starter zulazai

    (@zulazai)

    @smashballoonmike Thank you for letting me know. Hopefully FB resolves this issue soon but give them some pushback

    • This reply was modified 4 years, 3 months ago by zulazai.
    Plugin Author smashballoon

    (@smashballoon)

    @zulazai – Facebook should have fixed this bug now. Could you test on your end to confirm whether the issue is resolved for your group?

    Many thanks,

    John

Viewing 3 replies - 1 through 3 (of 3 total)
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