no google analytis code on frontend

  • Resolved fobo

    (@fobo)


    2 years, 5 months ago

    i installed Rank Math plugin, connected it to the google account with ready v4 property. after the first save i saw correct values in account, property and data flow fields. i got analytics code in my pages. then i pressed save button 2nd time and data flow changed to “website” and analytics code gone from pages. disconnect and then reconnect solves the issue just until i press save button.
    pls fix or recommend the way to fix.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @fobo,

    Thank you for contacting the support and sorry for the inconvenience caused.

    Can you please confirm if the settings are saved once and if the issue appears when you press the save button the second time? Please record and share the screencast of the issue so we can check and assist you further. You can https://loom.com/ to record and share the screencast.

    Looking forward to helping you.

    Thread Starter fobo

    (@fobo)

    hi!
    According to your request I recorded a video. I hope it will be helpful. any additional details available on request.

    Thread Starter fobo

    (@fobo)

    hi!
    According to your request I recorded a video. I hope it will be helpful. any additional details available on request.

    https://www.loom.com/share/ae77b5e39f3b4362b0285eab2e987293

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @fobo,

    We were able to replicate the issue on our end. We have informed the devs about this and will let you know once the issue is fixed. Please save the settings only once, which should keep the correct data stream connected.

    We really appreciate your patience in the meantime.

    Thank you.

    Thread Starter fobo

    (@fobo)

    hi!
    thanks for your time. looking forward to hearing from you soon.

    Thread Starter fobo

    (@fobo)

    i’d like to add that even with code of front page google reports that there is active no data collection on my site.

    https://paste.pics/J7HSG

    • This reply was modified 2 years, 5 months ago by fobo.
    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @fobo,

    The code is correctly installed on your site. You can confirm that using https://tagassistant.google.com/

    It can take up to 48 hours for Google to collect the data using the analytics code. Please check again, and it should work fine.

    Let us know if the issue persists or if you need any other assistance.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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