No general available production in the region

Hi @asphodelb,

Thanks for reaching out!

I tried reproducing the issue by adding the blue butterfly poems product to cart and navigating to the checkout page. I entered my address and could not see any error. Does the error show after you click on ‘Place Order’?

Please follow these steps to determine if there is a theme/plugin conflict:

1. Switch your theme to Storefront.
2. Disable all plugins except WooCommerce.
3. Perform the action that causes the message to show up on the checkout page.

If you are able to checkout without seeing any errors after switching to Storefront theme and deactivating all other plugins except WooCommerce, the problem may be with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your plugins one by one, testing after each reactivation until you find the one causing the message to appear.

If the issue persists despite following the above steps, kindly share the following information:

1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

I hope this helps!`

Hi @kaavyaiyer and thanks for your reply.

Indeed, this was an external add-on error from the CloudPrinter plugin due to an incorrect setting. This issue has been resolved.