Dear Alex,
Thank you for your review.
Our support team has suggested that you contact CleverReach support directly.
Unfortunately, errors cannot always be reproduced reliably in the forum.
Therefore, it is often necessary to contact us directly via email or contact form.
This has the advantage that we can check on an account-specific and individual basis.
In some cases, the access data is then requested so that the error can be reproduced directly in the respective account.
Unfortunately, a message from you on this subject cannot be found in our support mailbox.
I would be happy to offer you that we can find a solution together.
Therefore, please create a support request using the following form:
https://support.cleverreach.de/hc/de/requests/new
We look forward to hearing from you and wish you a good and successful time.
Your CleverReach Team