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Hey Lapo,

Could you try going to the plugin’s Settings page, getting a new Access Token and then pasting it into the Access Token field to let me know whether that fixes the problem?

John

Fixed

Awesome, glad to hear that!

Just let me know if you have any future issues.

John

Hi

Again, the same error.

I wonder if it’s an issue with exceeding the Instagram API request limit. Do you know roughly how many page views your site gets per day?

80.000 per day

It sounds like that’s likely the issue as Instagram’s API only allows 5000 requests per hour per Access Token. I’m planning to add caching into a future update which will dramatically decrease the number of requests and fix this issue. For now, if you’re getting that many hits then the plugin isn’t going to be able to keep up until caching has been added. I’m very sorry about that! I’ll hopefully be able to add caching within the next few weeks.

John

Perfect. Thanks for your help.

Hello. i have the same problem!
but i am tested your plugin on localhost.

took the next step:Could you try going to the plugin’s Settings page, getting a new Access Token and then pasting it into the Access Token

did not help..

user id not private . i tested same user id on your site and it works !

Hey makarov1993,

Could you try the things in this FAQ? If none of them are the issue then send me a link and I’ll take a look.

John