No filters visible after the update

Hi,

To help, I have to understand how to reproduce the problem on the clean WordPress site: which filters to create, what are the settings of WOOF and WOOF by Category.

Kindly let me know.

Thank you for the quick help. So: I have set the filter via shortcode in the product categories: [woof sid=”flat_grey woof_auto_4_columns” autohide=1_price_filter=3] or [woof sid=”flat_grey woof_auto_3_columns” autohide=1_price_filter=3]. Then I set the shortcode for the price in a widget via the sidebar, for desktop: [woof sid=”flat_grey woof_auto_1_columns” autohide=1_price_filter=3] The filter over the widget is visible. I set the price filter for mobile directly in the shop page via shortcode, which is also visible. Then I assigned the filters for the categories via WOOF by Category. At the moment, I see that only the filters from size 992px are not visible. It’s been a long time, since I set the filters. At the moment I don’t know why the shortcode is in the categories and in Woof by Category. But before the update everything worked. Thank you for help.
Okay, now I know. I have to put the shortcode in the categories in order for the filter to be shown at all.
If I don’t put the shortcode in the categories, the filter is not shown despite Woof by Category.
But the filters are only shown mobile. The filters are gone from a size of 992px. The filters are there up to a size of 991px.

• This reply was modified 3 years, 9 months ago by natsshop.
• This reply was modified 3 years, 9 months ago by natsshop.

So, the shop is open again, the shopping cart page works again.

• This reply was modified 3 years, 9 months ago by natsshop.
• This reply was modified 3 years, 9 months ago by natsshop.

So, as I understand, you have solved the issue?

No, I have not sorry. I expressed myself in a confusing way. I still had the problem, that the shopping cart page was not displayed. This problem i fixed. But the filters are still not showing.

I cannot reproduce the problem so far. I am afraid I have to ask a lot of questions, starting from WOOF-By-Category versions before and after, the page content etc.

It would be better to chat on Telegram https://t.me/kagg_group. This group is created for the support of my plugins.

This is not good. I don’t speak English very well and I have to be able to translate it. You could have logged into the page. Every time an update comes, some plug-in shoots the page. Last time there were also problems with woof, that was solved better!

You have the rule

@media (min-width: 992px)
.term-description div {
    display: none!important;
}

And it blocks showing filters when the screen width is greater than 992px.

Yes, because I had duplicate filters before the update. After the update, nobody is there anymore. The price filter was suddenly double. Hence the rule. The plug-ins do not fit every theme. You have to adapt. But thanks.