No file paths defined…

  • Resolved Rixter

    (@myrax)


    7 years, 3 months ago

    On the site of a client of mine, one of the downloads doesn’t work. We get the “no file paths defined, go to homepage” message.
    When I check Download in the menu, the column File is empty.
    See screenshot: screenshot

    When I go to the backend through FTP the file is present in the uploads/2017/07 folder. But when I go to dlm_uploads the 07 folder is missing (06 and 08 do exist).

    Can someone tell me what is the cause of this problem?
    I have seen this happening before on my own site. This was also in July (=07).

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  • Thread Starter Rixter

    (@myrax)

    Anyone please?

    Hello Rixter,

    I would recommend deleting the file and adding it again. Also, when you add it again, please use the “Add File” option provided in the download editing screen. Let us know if that resolves the issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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