No Errors, but sending is paused

  • I am sending out a blog post email. It says it’s queued, but then the email is paused. There are no errors. I have an excellent open and click rate for all prior emails and my DNS records were validated. I am out of ideas as to why it is broken.

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  • Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hi there @lasteamlab, thanks for reaching out!

    Can you please send us the following information:

    • Is this a recent issue or you were never able to get emails to send?
    • A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    • Copy and paste the information from MailPoet > Help > System Info. (make sure to remove personal information such as email addresses.

    I’m looking forward to hearing from you!

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