No error messages on sepa checkout

Hi @gamernamer,

I believe the issue is on your end. Using WP 5.5, WC 4.4.1, and Stripe 3.2.0 the correct error message shows:

The IBAN you entered is incomplete.

Feel free to share your website url and I will review your checkout page.

Kind Regards,

Hey @mrclayton ,
thanks for your answer. Hopefully you can help me with that.

My Website: https://dreamink.de/

(Just to let you know… credit card and spea are not really “beautiful” integrated cause i’m still using the markup from the woocommerce stripe plugin.)
Will work on that later ^^

But you can see the Problem anyways. So if you put something wrong in sepa or nothing, nothing happens. (no error message occure)

it seems that “total_cents” is undefined…
(https://i.imgur.com/EmCZwbh.png)

Thank you very much,
Justus

Hi @gamernamer,

That error message is being triggered because the plugin relies on a variable called stripe_sepa_checkout_data on the checkout page to fetch the total cents. However, it looks like your theme is very customized and you have a cart/checkout combination. The Stripe plugin thinks it’s the cart page so it looks for stripe_sepa_cart_data but the real variable is stripe_sepa_checkout_data.

Can you go in to some detail on the customizations you’re using in this blended cart/checkout page?

Kind Regards,

• This reply was modified 4 years, 7 months ago by Payment Plugins.

Hey @mrclayton,
interesting… so that might be the point, why the error message does not occure.

I’m using elementor pro to combine the cart with the checkout page into one. In elementor is a widget where you can add different Woocommerce pages into one. (It’s called WooCommerce Pages) So i blended the checkout page with the cart page with elementor.

I think that’s the main point.

The checkout page and the cart page is customized via css, js and html…
But you said that it is a problem because I’m combining these pages.. If you need i can go into more detail with the different pages.

Hopefully you can help me,
Thanks ??

Hi @gamernamer,

Thank you for going into detail on how you have your cart/checkout pages merged. Do you have a staging site where I can do some testing?

I would most likely have to make some adjustments within the Stripe plugin code to make it more general in how it selects the stripe_sepa_{$page}_data variable. That way it’s not dependent on a given page since some plugins like elementor allow for non standard configurations.

Kind Regards,

Hey @mrclayton,
do you need to test it on the live page? Or would it be okay if you send me the plugin and I’m uploading it directly?

Thanks,
Justus

Hi @gamernamer,

My preference is that no testing be done on your live site. I was hoping you had a staging (test) site where I could play around with some changes to make sure a new version was compatible with this mixed cart/checkout page flow.

If you don’t have a test site, are there periods of the day where you don’t have customers on the live site?

Kind Regards,

Hey @mrclayton,

The live page is something like a testing page (it’s to showcase the work to the people i’m working for) ?? If you want, you can play around there. Where is the best way to give you the details for the website? And when / how long do you think you will need to test it?

– Give me a second to make it ready ^^

– Justus

• This reply was modified 4 years, 7 months ago by gamernamer.
• This reply was modified 4 years, 7 months ago by gamernamer.

Hi @gamernamer,

Please reach out to me via the support email or on any of the Stripe plugin settings pages you will see a purple Help button. Click that and you will have a direct line to the support email.

Kind Regards,

Wrote you via zendesk the help button ??

Update:

Version 3.2.1 will resolve an issue where a split cart/checkout pages can trigger JS errors due to mixed content on the page.

Kind Regards,