No Error messages on login

  • Resolved rynoraymeyer

    (@rynoraymeyer)


    4 years, 10 months ago

    Hi,

    I trust you are well.

    Great plugin! However, I am currently struggling to get login error messages to display (please see link attached).

    When logging in, and you type in the incorrect details, it returns to the page with no error, however the URL shows an Error state.

    Due to having Admin Approval on, this can be very hindering, as the client will not know the reason they cannot login is due to not being approved yet. Is there a message shown for this?

    I am using Profile Builder Pro with Elementor Pro and Wordfence, which I have both deactivated, and the issue persists.

    Your assistance will be greatly appreciated.

    Kind Regards,
    Ryno

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @rynoraymeyer

    Thanks for reaching out.

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test:

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    With best of regards,
    Gabriel

Viewing 1 replies (of 1 total)
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