Hi @mrsnowmarketplace,
I used Google Translate to translate your message and I’ll be replying in English. Feel free to write back in Spanish though.
>I have been in charge of entering my email address correctly, and I have carried out several tests but it does not send any “new account”, “new order” mail, etc …
When this happens, it’s good to look at it sequentially to find where the issue arises.
1. Check whether you’ve correctly set these emails to be sent from WooCommerce → Settings → Emails
2. You’ll then want to check whether the emails are being sent. You can install the WP Mail Logging plugin and then place a test order to see whether the emails are logged by the plugin. You can find more details about doing the test here: https://docs.woocommerce.com/document/email-faq/#section-4
3. If the WP Mail Logging plugin shows that these emails are being sent out but the recipients are not receiving, you can contact your host to check on the email deliverability issue or instead opt to use a dedicated SMTP provider. We have a list of some SMTP providers here: https://docs.woocommerce.com/document/email-faq/#section-7
I hope this helps.
