No emails will be sent when booking

  • Resolved pysik88

    (@pysik88)


    6 years, 10 months ago

    Please write how to set up to admin and the user at the time of booking were sent letters. Me in test mode nothing comes up as admin, and when booking with the letters.

    The page I need help with: [log in to see the link]

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  • Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    Please go to Forms->select the form and check if the Email field has ” is email” property enabled. If it’s not enabled the emails won’t be sent. ( I also noticed it’s not mandatory. If a client won’t submit a valid email, the email is not going to be sent)

    If you don’t receive the test email in the back-end, please try to use SMTP settings. If it still doesn’t work and you don’t have any other plugins that can interfere with the emails, please check your server settings to see if you have any limitations enabled.

    Thank you

    Thread Starter pysik88

    (@pysik88)

    Hello. Changed the settings to SMTP. There was a mistake
    “Notification test email could not be sent.
    Mailer error: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”

    What’s the meaning of that? How to fix?

Viewing 2 replies - 1 through 2 (of 2 total)
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