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  • Resolved davidslager

    (@davidslager)


    7 years, 3 months ago

    Your plugin used to work but no longer does. Our customers get WooCommerce’s order complete email but not your tracking information email now. I suspect there must be a conflict with another plugin but I’m not sure which one – there are 25 others running on our site. Any known conflicts with other plugins or any recommendations on how we might fix this?

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  • Hi @davidslager,

    If you are sure that the process that you are following for generation of tracking is correct (Here is a video for the same).

    However, if you are still facing any problem, just send us this issue via a ticket. We will check it out.

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