No emails have been received

  • Resolved A.Ch

    (@alichakery)


    7 years, 6 months ago

    Hello,

    I do not receive any emails from Google when I agree to receive the review email ?

    Any ideas ?

    • This topic was modified 7 years, 6 months ago by A.Ch.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor natekinkead

    (@natekinkead)

    @alichakery, there is a setting for this plugin that allows you to choose the number of days that Google should wait before sending the email. This setting is called “Estimated Delivery (days)”. This is to make sure the survey goes out after the customer has received the item. Did you check that setting and wait that many days to see if you get the email?

    Please let me know because I want to make sure this plugin is working perfectly for you. Thanks.

    Thread Starter A.Ch

    (@alichakery)

    Thank you for your follow up… Yes I received it today…

    I marked this issue as resolved.

    Good luck ??

    Plugin Contributor natekinkead

    (@natekinkead)

    Thank you very much!

Viewing 3 replies - 1 through 3 (of 3 total)
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