• Resolved eldiedesign

    (@eldiedesign)


    Hey,

    When we publish a product it should send out an email to the people who have subscribed to that product category. However, no emails are being generated. I’m using the Email Log plugin that you suggest from your website and no new emails are showing up there but other emails (New orders, password reset, etc) are showing up. Not only are they not showing up on the logs but they are not sending either.

    I’ve bought the plugin on your website subscribe2_html hoping that installing that would fix the problem but it did not. I’ve reached out via the contact form on your website with my license key and I’m reaching out here for redundancy and to hopefully get a quick response.

    Thank you in advance,
    Justin

    The page I need help with: [log in to see the link]

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