No emails after purchase

@lsv-grenzland,

Thanks for using our plugin,

We will sure look into your concern meantime can you please provide us which version of WooCommerce are you using?

Thanks,
Multidots

Sure: 2.5.0

Here’s what woocommerce spits out when asked for system status:

### WordPress Environment ###

Home URL: https://shop.lsv-grenzland.de
Site URL: https://shop.lsv-grenzland.de
WC Version: 2.5.0
Log Directory Writable: ? /homepages/25/d558414169/htdocs/app564433634/wp-content/uploads/wc-logs/
WP Version: 4.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: de_DE

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.30
PHP Post Max Size: 5 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.1.73
Max Upload Size: 40 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.5.0
:
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_termmeta: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?

### Active Plugins (21) ###

WPWeb Updater: von WPWeb – 1.0.3
Akismet: von Automattic – 3.1.7
WooCommerce Point of Sale: von Actuality Extensions – 3.0.1
Easy Google Fonts: von Titanium Themes – 1.3.9
Events Manager: von Marcus Sykes – 5.6.2
Homepage Control: von WooThemes – 2.0.1
Jetpack von WordPress.com: von Automattic
Inc. – 3.9.1

Limit Login Attempts: von Johan Eenfeldt – 1.7.1
WooCommerce Order Export and More: von JEM Plugins – 1.2.1
Restrict Content: von Pippin Williamson – 2.1.2
UpdraftPlus – Backup/Restore: von UpdraftPlus.Com
DavidAnderson – 1.11.20

Vendidero Helper: von Vendidero – 1.1.0
Woo Braintree Payment Gateway: von Multidots – 1.1.2
WooChimp: von RightPress – 2.0.1
WooCommerce Deutsch (de_DE): von David Decker – DECKERWEB.de – 3.2.0
WooCommerce Germanized Pro: von Vendidero – 1.4.5
WooCommerce Germanized: von Vendidero – 1.5.0
WooCommerce – PDF Vouchers: von WPWeb – 2.6.5
Woocommerce Poor Guys Swiss Knife: von Uli Hake – 2.2.4
WooCommerce: von WooThemes Inc. (Südafrika) – 2.5.0
WooThemes Helper: von WooThemes – 1.5.9

### Settings ###

Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### API ###

API Enabled: ?
API Version: 3.1.0

### WC Pages ###

Produktarchiv/ Shop-Seite: #4 – /shop/
‘Warenkorb’ Seite: #5 – /cart/
‘Zur Kasse’ Seite: #6 – /checkout/
‘Mein Benutzerkonto’ Seite: #7 – /my-account/

### Taxonomies ###

Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

### Theme ###

Name: Storefront
Version: 1.6.1
Author URL: https://www.woothemes.com
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child Themes. Siehe Wie du ein Child Theme erstellst (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: –

@lsv-grenzland,

Thanks for providing details with us.

We will check our plugin as per above details as you sent and update you for the same.

Thanks,

@lsv-grenzland,

As per your concern we have tested our plugin with latest version of WooCommerce 2.5 and here we are getting admin email and customer emails perfectly, there might be an other issue or conflict possibility.
So if possible can you please provide your admin credentials so that we can get more idea.

Thanks,
Multidots

Give me you mail address and I shall send you the details…

@lsv-grenzland,

Please send your site url and credentials at our email address: [email protected] once we will get your details we will update you for the same.

Thanks,
Multidots

@lsv-grenzland,

Sounds like you’ve got it worked out, but just let me know if you have any other questions or concerns.