no email notification from learnpress

  • Hello,

    1 – I checked all the email settings on learnpress and I activated all but there are no email notifications for enrolling a courses or whatever.

    2 – then I installed a wp-SMTP plugin for that but there was nothing from Learnpress.

    when I tested to make an email test for SMTP I received the email directly https://ibb.co/3ctkpT4

    and even tested the contact form it worked and I got notification updates from WordPress,

    just there were no notifications from learn-press!!

    Best Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Can you send us the URL of your website to check?
    Note: Let’s enable the debug mode of WordPress to check any error logs.

    Thanks

    Thread Starter rafiktech

    (@rafiktech)

    Hi,

    Thank you @briantp for your reply,

    this is my website

    this is the debug.log error 

    [12-Apr-2024 07:06:01 UTC] PHP Notice:  Function wpdb::prepare was called incorrectly. The query argument of wpdb::prepare() must have a placeholder. Please see <a>Debugging in WordPress</a> for more information. (This message was added in version 3.9.0.) in /home/gqye5654728/lamethodefrench.fr/wp-includes/functions.php on line 6078
[12-Apr-2024 07:06:01 UTC] PHP Notice:  Function wpdb::prepare was called incorrectly. The query does not contain the correct number of placeholders (0) for the number of arguments passed (1). Please see <a>Debugging in WordPress</a> for more information. (This message was added in version 4.8.3.) in /home/gqye5654728/lamethodefrench.fr/wp-includes/functions.php on line 6078
[12-Apr-2024 07:06:01 UTC] SELECT * from wp_wpsmtp_logs ORDER BY timestamp DESC LIMIT 0,10;
    Thread Starter rafiktech

    (@rafiktech)

    Hi @briantp, is there any update here?

    thank you

    Plugin Support brianvu-tp

    (@briantp)

    You can view in the changelog, it not related to our plugin, I think you should contact to the author of the SMTP plugin, they will check for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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