No email is sent when a product is restocked from a woocommerce cancelled order

  • Resolved Chris.V

    (@chrisv234)


    2 years, 4 months ago

    Hi,

    I noticed that no email is sent when a product is restocked from a woocommerce cancelled order. Can you confirm this? Is this by design or can be fixed?

    Thanks in advance,
    Chris

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We’re here to assist you.

    We would like to inform you that if any product is restocked from a cancelled woocommerce order or any subscribed product is back in stock, the “in-stock” email will trigger automatically by default.

    However, we suggest you enable the “Enable this option if you have updated the stock from a third-party inventory plugin” option in troubleshooting settings (Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Section -> Enable this option if you have updated the stock from a third-party inventory plugin), which will check the product stock round the clock and send emails to the respective subscribers automatically.

    Thanks.

    Thread Starter Chris.V

    (@chrisv234)

    Thanks,

    this option did the trick!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No email is sent when a product is restocked from a woocommerce cancelled order’ is closed to new replies.