• Hi there

    Great plugin! I use it to change from the status “completed” to a custom order status “billed” which also should send out an E-Mail containing a QR-bill and the billing information. This worked great until some days. Now the status changes but no E-Mail gets sent out.

    Also I receive messages from the plugin “WP Cron Status” that say that the following cron failed: “alg_wc_order_status_rules_process_rules”

    See screenshot: https://nimb.ws/D1pRBw3

    Any ideas why this is not working any more and how to make it work again? Some days before I changed to High-Performance Order Storage (HPOS). Can this might cause the problem?

    Thanks in advance for your help!

    Best,
    Fletsch

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter fletsch

    (@fletsch)

    Another screenshot from the cron: https://nimb.ws/m6gBFq4

    Hi @fletsch,

    Thanks for the feedback.

    Regarding the issue you are now facing, I have escalated this with our development team. They will get back to you as soon as possible.

    Kind regards,
    Moshtafizur

    Plugin Author Algoritmika

    (@algoritmika)

    Hi, @fletsch,

    Sorry for not getting back to you sooner.

    Are you still facing the issue? If so, could you please try running the rules manually with the “Run all rules now” tool in “WooCommerce > Settings > Order Status Rules > Tools”? Does it work properly in this case?

Viewing 3 replies - 1 through 3 (of 3 total)
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