No Dymo printer installed

Hello Marcel,

This is difficult to say.
I guess it’s because the network configuration.

Our plugin is full compatible with a DYMO Labelwriter 400.

On what kind of OS are you working?

Best regards,
Bart

Hi Bart,

We are using Windows 8.1.
I installed the Dymo software on each computer in our network and selected the Dymo 400 printer, which is shared from one of the computers.
We can print from the Dymo software without a problem.

Best regards,

Marcel

Hello Marcel,

It should work on Windows 8.1, that is… it works for us on Chrome and Firefox.

But, there are some serious issues related to Windows 8.1, which are known to DYMO, but they can’t solve it now.

An update to DYMO for Windows 8.1 is scheduled in Q1 2014.

See also our Tweet on: https://twitter.com/Geev/statuses/404360153228513280

If it doesn’t work, please make sure you’ve tried it in Chrome / Firefox and check if your DYMO Labelwriter is not connected to a network, but directly to your PC.

Hi Bart,

I tried Chrome and it works right away.
Strange that it doesn’t work with IE 11.

Thanks for your quick response,

Kindest regards,

Marcel

Hi Bart,

I now encounter another problem.
The printer is recognized, but it will not print.
I can push the “verzend label” button, but nothing happens.
Only a pop-up opens.

Do you have any ideas? Or has this something to do with the WIN OS 8.1 & Dymo software?

Best regards,

Marcel

Hoi Marcel,

Zal het even in het NL doen.
Zou je mij een mail kunnen sturen? Het e-mail adres vind je wel op onze website.
Ik kom dan zo snel mogelijk terug op het probleem.

Groeten
Bart

I brought Dymo Label Writer 450 Duo, I have installed the woo commerce plugin free version locally but the printer is not detecting.