No display name on directory

  • Resolved Gervas

    (@gervas)


    5 years, 9 months ago

    Hi team,
    When i display the cover photo on the directory the user display name disappear, is this an error?
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @gervas,

    It looks like a conflict with your theme or one of your plugins.
    Please do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter Gervas

    (@gervas)

    Hi Team,
    Thank you so much as this seems to be resolved by changing my theme to Twenty Fifteen theme. I purchased my theme Avada for 60$ hence i will reach to them for support. As am looking forward to purchasing all bundles for UM i will reach to your support then if Avada will fail to resolve this issue.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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