no data load and no data shown

  • Resolved 85oo85

    (@85oo85)


    5 years, 3 months ago

    Hello,

    I can see no data. The Dashboard is loading for hours and displays no data. Nothing!. Version 0.22.0 of this plugin is installed.

    If I go to Analytics > Settings > Import Historical Data and uncheck Skip previously imported customers and orders, I can′t start a re-import of all data. After I press “Start”, nothing passes. The line above says “Status: Nothing To Import”.

    If I check in WooCommerce > Status > Scheduled actions > Pending, I can see next:

    1. row:

    Hook           -  wc-admin_import_order
Status         -  Complete
Arguments      -  0 => 10924
Group          -  wc-admin-data
Recurrence     -  Non-repeating
Scheduled Date -  2019-11-25 12:00:48 +0000
Log            -  1. 2019-11-25 12:00:43 +0000
                     action created
                  2. 2019-11-25 12:02:46 +0000
                     action started
                  3. 2019-11-25 12:02:46 +0000
                     action complete

    2. row:

    Hook           -  wc-admin_import_order
Status         -  Complete
Arguments      -  0 => 10924
Group          -  wc-admin-data
Recurrence     -  Non-repeating
Scheduled Date -  2019-11-25 12:04:33 +0000
Log            -  1. 2019-11-25 12:04:28 +0000
                     action created
                  2. 2019-11-25 12:04:34 +0000
                     action started
                  3. 2019-11-25 12:04:34 +0000
                     action complete

    I can find in WooCommerce > Status all database tables:

    wp_wc_order_stats
wp_wc_order_product_lookup
wp_wc_order_tax_lookup
wp_wc_order_coupon_lookup
wp_wc_admin_notes
wp_wc_admin_note_actions
wp_wc_customer_lookup
wp_wc_category_lookup

    Best regards
    Anna

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Same for me. Zero data loaded.

    mother.of.code

    (@imazed)

    The Mother of Code

    Hey folks, to make sure that we’re not going double up on an issue that might already be solved, can you please update to the latest version on the plugin? That would be version 0.23.1. Let us know when that doesn’t bring any improvements, and we’ll dig into it further.

    Thanks in advance!

    We’ve experienced this issue for each of the last few updates. Simply clearing browser cache solved the problems we were having.

    Thanks for sharing your solution @tedslater.

    @85oo85 – can you try updating to the latest version (0.23.2 as of this post) and force-refreshing your browser to clear cache? That should be Shift+Refresh

    Moderator Hari Shanker R

    (@harishanker)

    Hey @85oo85

    Just checking-in on this for you. Were you able to update WooCommerce Admin to the latest version (0.23.2) and then try force-refreshing the browser? You can do this by clicking on the refresh button on your browser with the Shift button in the keyboard pressed.

    Since we haven’t heard from you in a while, I’m going to mark this topic as Resolved. Let us know if you keep running into troubles. You can either reply here to follow-up with the same problem, or create a new thread to report your troubles to us.

    All the best!

Viewing 5 replies - 1 through 5 (of 5 total)
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