No customer support

Hi @flexaftale,

First of all, I sincerely apologize for the inconvenience. Can I please request you to share the support thread link or the ticket number where you have not heard back from us? The thing is we could not find it with only your username here.

I assure you that we will get this sorted with priority if given a chance.

Thank you,
Upendra.

https://tychesoftwares.freshdesk.com/support/tickets/43926

Thank you for sharing it @flexaftale. I have just sent you a solution there.