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Resolved 3drcplatform
(@3drcplatform)

2 years, 8 months ago

Hello,

I am not able to see some menus (Addresses, download, seller support ticket, orders, account details) on the my-account page. What could be the reason? And How Can I fix this ? I am using a Astra Starter Template
Viewing 6 replies - 1 through 6 (of 6 total)
(@hegenberg)
I understand you some navigation item are missing from My Account page.
As a first step, please share a copy of your site’s System Status? You can find it via WooCommerce → Status. Select Get system report and then Copy for support. Once you’ve done that, please paste it here in your response.
Additionally, kindly provide us with a [screenshot](https://wordpress.com/support/make-a-screenshot/) of the page so that we can see what you are describing.
Regards
Thread Starter
3drcplatform
(@3drcplatform)
2 years, 8 months ago
dear Berg,
Thanks for your reply. This is the system report below. But I don’t see any option to send you the screenshot. Where can I send it?

### WordPress Environment ###

WordPress address (URL): https://test.3drc-platform.nl
Site address (URL): https://test.3drc-platform.nl
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.76.1
NSS/3.67

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.32-MariaDB-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: Uy3mhOZ_
Total Database Size: 137.89MB
Database Data Size: 120.37MB
Database Index Size: 17.52MB
Uy3mhOZ_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_actionscheduler_actions: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
Uy3mhOZ_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_actionscheduler_logs: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
Uy3mhOZ_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_cmplz_cookies: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
Uy3mhOZ_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_delivery_time: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_dokan_follow_store_followers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_dokan_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_report_abuse_reports: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_dokan_rma_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_rma_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_rma_request_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_shipping_tracking: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
Uy3mhOZ_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
Uy3mhOZ_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_gf_entry_meta: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
Uy3mhOZ_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_gf_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_litespeed_url: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
Uy3mhOZ_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
Uy3mhOZ_login_log: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_mclean_refs: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_mclean_scan: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_options: Data: 13.42MB + Index: 0.23MB + Engine InnoDB
Uy3mhOZ_postmeta: Data: 29.48MB + Index: 2.86MB + Engine InnoDB
Uy3mhOZ_posts: Data: 25.31MB + Index: 0.47MB + Engine InnoDB
Uy3mhOZ_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_sliders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_slides: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_termmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
Uy3mhOZ_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_trp_original_meta: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
Uy3mhOZ_trp_original_strings: Data: 0.33MB + Index: 0.33MB + Engine InnoDB
Uy3mhOZ_usermeta: Data: 1.50MB + Index: 0.22MB + Engine InnoDB
Uy3mhOZ_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
Uy3mhOZ_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wemail_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfhits: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
Uy3mhOZ_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_wfstatus: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_woocommerce_specialities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
Uy3mhOZ_woocommerce_store_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
Uy3mhOZ_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_woo_ua_auction_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wplsl_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wplsl_configs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wplsl_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wplsl_markers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wplsl_storelogos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wplsl_stores: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_wplsl_stores_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Uy3mhOZ_wpr_rucss_resources: Data: 7.50MB + Index: 0.22MB + Engine InnoDB
Uy3mhOZ_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_yoast_indexable: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
Uy3mhOZ_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
Uy3mhOZ_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
Uy3mhOZ_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Uy3mhOZ_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
wpstg0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wpstg0_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wpstg0_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_delivery_time: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_dokan_follow_store_followers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_dokan_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_report_abuse_reports: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_dokan_rma_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_rma_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_rma_request_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_shipping_tracking: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpstg0_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpstg0_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_options: Data: 9.52MB + Index: 0.22MB + Engine InnoDB
wpstg0_postmeta: Data: 8.52MB + Index: 5.03MB + Engine InnoDB
wpstg0_posts: Data: 3.52MB + Index: 0.56MB + Engine InnoDB
wpstg0_ppress_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_ppress_formsmeta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpstg0_ppress_meta_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_sliders: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_slides: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_termmeta: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
wpstg0_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_trp_original_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpstg0_trp_original_strings: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wpstg0_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_wcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_detailed_analysis: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wemail_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_specialities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_store_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wplsl_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wplsl_configs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wplsl_countries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wplsl_markers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wplsl_storelogos: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wplsl_stores: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wplsl_stores_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpuf_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wpuf_transaction: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 345
cartflows_flow: 1
cartflows_step: 2
custom_css: 3
custom-css-js: 4
customize_changeset: 82
dokan_announcement: 2
dokan_store_support: 1
elementor_library: 24
elementskit_content: 1
language_switcher: 4
mc4wp-form: 2
nav_menu_item: 360
oembed_cache: 3
page: 111
polylang_mo: 2
post: 4
product: 68
product_variation: 5
revision: 1657
shop_coupon: 4
shop_order: 9
user_registration: 1
wp_global_styles: 2
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (28) ###

Gravity Forms: by Gravity Forms – 2.5.16
Astra Pro: by Brainstorm Force – 3.6.6
Starter Templates: by Brainstorm Force – 3.1.7
Classic Widgets: by WordPress Contributors – 0.3
Clickbizz Extra Functionality needed: by Clickbizz – 1.0.0
Colorlib Login Customizer: by Colorlib – 1.3.1
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.1.2
Simple Custom CSS and JS: by SilkyPress.com – 3.39
Dokan: by weDevs – 3.4.1
Dokan Menu Hider: by Nayem – 2.5.3
Dokan Pro: by weDevs – 3.5.4
Elementor Pro: by Elementor.com – 3.6.4
Elementor: by Elementor.com – 3.5.6
Gravity Forms Signature Add-On: by Gravity Forms – 4.2
Gravity Forms User Registration Add-On: by Gravity Forms – 5.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
Max Mega Menu: by megamenu.com – 2.9.5
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
WooCommerce API Product Sync with Multiple Stores: by Obtain Infotech – 1.3.1
WooCommerce Conversion Tracking: by weDevs – 2.0.9
WOOF - WooCommerce Products Filter: by realmag777 – 2.2.2.1
WooCommerce: by Automattic – 6.3.1
WooCommerce Frontend Dashboard Manager: by NetBase Team – 1.2.7
WP Mail SMTP: by WPForms – 3.3.0
WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.4
YITH WooCommerce Compare: by YITH – 2.12.0
YITH WooCommerce Quick View: by YITH – 1.13.0

### Inactive Plugins (4) ###

Multistore Elements: by NBTeam – 1.0.6
Netbase Framework: by NBTeam – 1.4.5
User Role Editor: by Vladimir Garagulya – 4.61.2
WP Rocket: by WP Media – 3.10.7

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
product_pack (product_pack)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #38 - /store/
Cart: #102 - /cart-3/
Checkout: #104 - /checkout-2/
My account: #9131 - /mijn-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Astra
Version: 3.7.9
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 403
Oldest: 2022-02-23 19:33:58 +0000
Newest: 2022-03-18 22:17:30 +0000

Pending: 2
Oldest: 2022-03-21 21:37:03 +0000
Newest: 2022-03-25 22:17:30 +0000

### Status report information ###

Generated at: 2022-03-18 22:27:06 +00:00
Thread Starter
3drcplatform
(@3drcplatform)
2 years, 8 months ago
I found it. See screenshot
https://snipboard.io/VJsCYn.jpg
kind regards
Thread Starter
3drcplatform
(@3drcplatform)
2 years, 8 months ago
I am not able to see some menus such as (Addresses, download, seller support ticket, orders, account details) on the my-account page.
Abiola Ogodo
(@oaoyadeyi)
2 years, 8 months ago
@3drcplatform
From your status report, you’re using Dokan marketplace plugin. That plugin is in charge of seller support tickets and other menus you couldn’t find. Kindly reach out to weDevs support to resolve it as our support scope doesn’t cover 3rd party plugins
Margaret S. woo-hc
(@margaretwporg)
2 years, 8 months ago
I’ll mark this thread closed as you are to receive further support from weDevs team.
If you have other questions related to WooCommerce core, please feel free to open a new topic.
Cheers
Viewing 6 replies - 1 through 6 (of 6 total)
The topic ‘No Customer Billings fields on my account page’ is closed to new replies.