• I have just bought, installed and activated the pro plugin.

    There is no option to edit forms from within the Events > Forms Editor in my admin area as mentioned in the documentation.

    I’ve just paid for the Pro plugin and disappointed that I am asking for help already over the very reason I purchased the upgrade. I’m also disappointed that I paid for a pro version offering ‘Premium Support’ as another benefit and haven’t had a response to my query on the Pro Support forum.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter haizdesign

    (@haizdesign)

    Is anyone at Pixelite responding to threads?

    Plugin Support angelo_nwl

    (@angelo_nwl)

    Hello,

    you can post this in the Pro forum at https://eventsmanagerpro.com/ and make sure you have installed and activated both EM (free) and EMpro plugin.

    Thread Starter haizdesign

    (@haizdesign)

    Thank you. I mentioned that I have already done this. The Pro support has not been forthcoming unfortunately. It doesn’t reflect well on the product, which otherwise I am very happy with.

    • This reply was modified 8 months, 2 weeks ago by haizdesign.
    Thread Starter haizdesign

    (@haizdesign)

    Hi Angelo, I have tried repeatedly to get the premium support I have paid for and you promise as part of the incentive to upgrade. I keep asking for help with this on the Pro forums.

    Please help as custom booking forms were the primary reason I upgraded and I will be asking for a refund if you are not able to support me with these.

    I really like the plugin and I’m sure others may be interested in whether the upgrade is worth it or not.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘No custom booking forms option’ is closed to new replies.